Tremor 2020 cancelled owing to coronavirus concerns - see you in 2021
Following the guidelines from the General Directorate for Health and the Government of the Azores regarding coronavirus (COVID-19) containment measures, it is with deep sadness that we inform you that the seventh edition of Tremor Festival is cancelled.
The exceptional situation that we are experiencing at a global level is undeniable. It demands the adoption of all preventive measures necessary to avoid situations that may negatively impact public health. We tried to do all that was within our power to make Tremor 2020 possible, but, as a festival experience committed to its audiences and to the Azores, we could not have taken any other decision than to act responsibly at a moment of particular difficulty for the cultural sector at local, national and international levels.
We are aware of the impact that this decision will have on those who had already organised their travel to the Azores, and this is why we are willing to offer ticket refunds within the guidelines clarified below.
On our side, we will continue to work to make Tremor an unique event and to make sure that, in 2021, we return with a new programme that can make São Miguel the focus of a transformative musical and cultural experience. This cancellation puts a heavy financial burden on us and, for this reason, we have decided to extend validity of Tremor 2020 tickets to the next edition of the festival. We invite all ticket holders to consider this option. Please see below for further information and instructions.
We extend our heartfelt thanks to all artists, agents, institutional partners, media, suppliers and the production team who worked with us to make 2020 a memorable edition. We are also deeply grateful to our audiences who have supported and believed in our work, and the tireless team who have helped us realise our ideas.
To all, see you next year! Care and love #tremoréamo
Procedure for returning tickets:
Anyone wishing to return their ticket must perform one of the following actions within a maximum period of 60 days from the date of cancellation (until the 10th May 2020 at 11:59pm).
For tickets purchased at points of sale (FNAC, CTT, WORTEN) - please send an email to email@example.com with the scanned ticket (s), with their barcode visible, plus identification number for later refund.
For tickets purchased at La Bamba Record Store, please send a scan of your tickets with the numbering visible, together with your IBAN (bank data), full name, identification document number and tax identification number to firstname.lastname@example.org and please send the physical tickets to the following address: La Bamba Bazar Store a/c Tremor Festival, Rua Manuel da Ponte 23, 9500-085 Ponta Delgada for later refund.
For tickets purchased at BOL Online: Buyers will be contacted by email from March 13, 2020.
NOTE: All reimbursements will be made by bank transfer
Procedure for keeping the ticket and extending the validity period by 1 year:
After the 30-day period, unclaimed tickets are automatically transferred to the 2021 edition of Tremor, the bar codes being automatically updated for the new edition.
Information or questions can be sent by email to email@example.com